tag:blogger.com,1999:blog-3667984752324216670.post6839724725560574587..comments2023-08-29T14:36:43.600+01:00Comments on Making customers happy: Turn the clock back 80 years...Mhttp://www.blogger.com/profile/14758914366419054434noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-3667984752324216670.post-86936131012180343162009-01-28T15:43:00.000+00:002009-01-28T15:43:00.000+00:00Spot on, it's just a shame the we don't seem to le...Spot on, it's just a shame the we don't seem to learn from our past mistakes.Richardhttps://www.blogger.com/profile/13938201233722126493noreply@blogger.com