<?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><feed xmlns='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/'><id>tag:blogger.com,1999:blog-3667984752324216670.comments</id><updated>2012-05-08T18:36:44.460+01:00</updated><title type='text'>Making customers happy</title><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='http://askm-videos.blogspot.com/feeds/comments/default'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/comments/default'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/'/><link rel='hub' href='http://pubsubhubbub.appspot.com/'/><link rel='next' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/comments/default?start-index=26&amp;max-results=25'/><author><name>M</name><uri>http://www.blogger.com/profile/14758914366419054434</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>120</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>25</openSearch:itemsPerPage><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-6955776810165442101</id><published>2012-02-14T06:59:40.689Z</published><updated>2012-02-14T06:59:40.689Z</updated><title type='text'>I am so excited after seeing your blog.

&lt;a href="...</title><content type='html'>I am so excited after seeing your blog.&lt;br /&gt;&lt;br /&gt;&lt;a href="http://mygpcloud.com" rel="nofollow"&gt;online business software&lt;/a&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/9047878833668972412/comments/default/6955776810165442101'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/9047878833668972412/comments/default/6955776810165442101'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2012/01/gold-star-for-lands-end.html?showComment=1329202780689#c6955776810165442101' title=''/><author><name>Aldus Logan</name><uri>http://www.blogger.com/profile/02670606332445030825</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='31' height='10' src='http://1.bp.blogspot.com/-quMVCv96Rpo/TsOkdzKU0TI/AAAAAAAAAAg/91qfwUdcRgQ/s220/mygpcloud_logo.png'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2012/01/gold-star-for-lands-end.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-9047878833668972412' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/9047878833668972412' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-194609973'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='14 February 2012 06:59'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-8193509122335713175</id><published>2012-01-31T12:40:41.668Z</published><updated>2012-01-31T12:40:41.668Z</updated><title type='text'>Hi M,

Thank you so much for this blog post and fo...</title><content type='html'>Hi M,&lt;br /&gt;&lt;br /&gt;Thank you so much for this blog post and for the opporunity to let us &amp;quot;wow&amp;quot; you! :-)&lt;br /&gt;&lt;br /&gt;The Lands&amp;#39; End team</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/9047878833668972412/comments/default/8193509122335713175'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/9047878833668972412/comments/default/8193509122335713175'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2012/01/gold-star-for-lands-end.html?showComment=1328013641668#c8193509122335713175' title=''/><author><name>Lands' End team</name><uri>http://www.landsend.co.uk</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img1.blogblog.com/img/blank.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2012/01/gold-star-for-lands-end.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-9047878833668972412' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/9047878833668972412' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1011073310'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='31 January 2012 12:40'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-8512130886324502257</id><published>2011-10-16T17:34:29.514+01:00</published><updated>2011-10-16T17:34:29.514+01:00</updated><title type='text'>Thanks for reading this and for your response Jon....</title><content type='html'>Thanks for reading this and for your response Jon.</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/2148225249755070121/comments/default/8512130886324502257'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/2148225249755070121/comments/default/8512130886324502257'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2011/09/would-you-work-with-arrogant.html?showComment=1318782869514#c8512130886324502257' title=''/><author><name>M</name><uri>http://www.blogger.com/profile/14758914366419054434</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2011/09/would-you-work-with-arrogant.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-2148225249755070121' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/2148225249755070121' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1201298310'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='16 October 2011 17:34'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-4978456839933729360</id><published>2011-10-08T20:46:02.248+01:00</published><updated>2011-10-08T20:46:02.248+01:00</updated><title type='text'>Thanks for the review Emily...very interesting.</title><content type='html'>Thanks for the review Emily...very interesting.</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/2148225249755070121/comments/default/4978456839933729360'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/2148225249755070121/comments/default/4978456839933729360'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2011/09/would-you-work-with-arrogant.html?showComment=1318103162248#c4978456839933729360' title=''/><author><name>Jon Daniels</name><uri>http://www.jondaniels.co.uk/ten-reasons-why-i-am-successful-in-sales/</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img1.blogblog.com/img/blank.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2011/09/would-you-work-with-arrogant.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-2148225249755070121' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/2148225249755070121' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-457711091'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='8 October 2011 20:46'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-3454030742261722124</id><published>2010-12-29T03:31:02.790Z</published><updated>2010-12-29T03:31:02.790Z</updated><title type='text'>Most of us want to be trusted and assume that we w...</title><content type='html'>Most of us want to be trusted and assume that we will be.  The problem is that a few &amp;quot;bad apples&amp;quot; have spoiled the climate.  The few &amp;quot;bad apples&amp;quot; include both customers and businesses.  Perhaps, we, the majority, by assuming trust we can rebuild and have effective relationships.</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/6812529332004464362/comments/default/3454030742261722124'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/6812529332004464362/comments/default/3454030742261722124'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2010/11/trust-me-im-customer.html?showComment=1293593462790#c3454030742261722124' title=''/><author><name>Alan Stratton</name><uri>http://www.costmatterscoach.com</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img1.blogblog.com/img/blank.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2010/11/trust-me-im-customer.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-6812529332004464362' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/6812529332004464362' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1440120732'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='29 December 2010 03:31'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-3900760904673962185</id><published>2010-12-19T16:50:32.253Z</published><updated>2010-12-19T16:50:32.253Z</updated><title type='text'>Thank you Mynda - and you&amp;#39;re quite right of co...</title><content type='html'>Thank you Mynda - and you&amp;#39;re quite right of course, far too many businesses - and people - distrust as the default.&lt;br /&gt;&lt;br /&gt;M</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/6812529332004464362/comments/default/3900760904673962185'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/6812529332004464362/comments/default/3900760904673962185'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2010/11/trust-me-im-customer.html?showComment=1292777432253#c3900760904673962185' title=''/><author><name>M</name><uri>http://www.blogger.com/profile/14758914366419054434</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2010/11/trust-me-im-customer.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-6812529332004464362' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/6812529332004464362' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1201298310'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='19 December 2010 16:50'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-1795123529775339311</id><published>2010-12-09T10:00:41.222Z</published><updated>2010-12-09T10:00:41.222Z</updated><title type='text'>Great post M. Unfortunately many businesses are to...</title><content type='html'>Great post M. Unfortunately many businesses are too quick to distrust. The counterintuitive approach is to trust without expectation.</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/6812529332004464362/comments/default/1795123529775339311'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/6812529332004464362/comments/default/1795123529775339311'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2010/11/trust-me-im-customer.html?showComment=1291888841222#c1795123529775339311' title=''/><author><name>Mynda</name><uri>http://www.myonlinetraininghub.com</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img1.blogblog.com/img/blank.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2010/11/trust-me-im-customer.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-6812529332004464362' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/6812529332004464362' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1505266794'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='9 December 2010 10:00'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-9100277747920227035</id><published>2010-10-25T18:54:40.292+01:00</published><updated>2010-10-25T18:54:40.292+01:00</updated><title type='text'>I would gladly pay a small fee (couple of £) to ha...</title><content type='html'>I would gladly pay a small fee (couple of £) to have a truly quiet &amp;#39;quiet coach&amp;#39; where they would really throw noisy families out.</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/7467644650601966121/comments/default/9100277747920227035'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/7467644650601966121/comments/default/9100277747920227035'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2010/10/business-class-on-train.html?showComment=1288029280292#c9100277747920227035' title=''/><author><name>Mihai</name><uri>http://www.blogger.com/profile/00282416140870415909</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2010/10/business-class-on-train.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-7467644650601966121' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/7467644650601966121' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1686624530'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='25 October 2010 18:54'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-5050937000680542044</id><published>2010-10-01T17:01:04.406+01:00</published><updated>2010-10-01T17:01:04.406+01:00</updated><title type='text'>Hmm, I&amp;#39;m on the meerkat&amp;#39;s side here... if ...</title><content type='html'>Hmm, I&amp;#39;m on the meerkat&amp;#39;s side here... if you are in the quiet coach (whether by design or not) then I think you should respect that other people in there want some peace and quiet?&lt;br /&gt;You had a choice between being comfortable in the quiet coach or sitting in the corridor I presume, if you don&amp;#39;t want to be quiet then keep out of the quiet coach!&lt;br /&gt;My rant over :-)</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/3238761051835626064/comments/default/5050937000680542044'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/3238761051835626064/comments/default/5050937000680542044'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2010/06/quiet-coach-is-myth.html?showComment=1285948864406#c5050937000680542044' title=''/><author><name>M</name><uri>http://www.blogger.com/profile/14758914366419054434</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2010/06/quiet-coach-is-myth.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-3238761051835626064' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/3238761051835626064' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1201298310'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='1 October 2010 17:01'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-9040740121614771910</id><published>2010-09-30T18:56:05.144+01:00</published><updated>2010-09-30T18:56:05.144+01:00</updated><title type='text'>Currently sat on the quiet coach, not by choice - ...</title><content type='html'>Currently sat on the quiet coach, not by choice - rest of train is full.&lt;br /&gt;There is a jerk opposite me who looks like a meerkat popping his head up anytime anyone makes the slightest noise.&lt;br /&gt;I ate my crisps as loud as possible.&lt;br /&gt;Rant over</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/3238761051835626064/comments/default/9040740121614771910'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/3238761051835626064/comments/default/9040740121614771910'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2010/06/quiet-coach-is-myth.html?showComment=1285869365144#c9040740121614771910' title=''/><author><name>Anonymous</name><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img1.blogblog.com/img/blank.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2010/06/quiet-coach-is-myth.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-3238761051835626064' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/3238761051835626064' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1332167750'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='30 September 2010 18:56'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-3758052732808641232</id><published>2010-08-05T15:34:15.372+01:00</published><updated>2010-08-05T15:34:15.372+01:00</updated><title type='text'>Sympathy!

Soon after this I had another episode w...</title><content type='html'>Sympathy!&lt;br /&gt;&lt;br /&gt;Soon after this I had another episode with a noisy family in the quiet coach - toddler running up and down the aisle and his mum only doing anything about it when he looked like running out of the coach.  She didn&amp;#39;t even make him sit down when we were approaching a station and he was getting under everyone&amp;#39;s feet...&lt;br /&gt;&lt;br /&gt;Thankfully I was only on that train for an hour!!&lt;br /&gt;&lt;br /&gt;M</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/3238761051835626064/comments/default/3758052732808641232'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/3238761051835626064/comments/default/3758052732808641232'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2010/06/quiet-coach-is-myth.html?showComment=1281018855372#c3758052732808641232' title=''/><author><name>M</name><uri>http://www.blogger.com/profile/14758914366419054434</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2010/06/quiet-coach-is-myth.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-3238761051835626064' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/3238761051835626064' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1201298310'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='5 August 2010 15:34'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-49391641652526241</id><published>2010-08-02T11:56:28.132+01:00</published><updated>2010-08-02T11:56:28.132+01:00</updated><title type='text'>well, i had to endure 5 hours of a bunch of kids w...</title><content type='html'>well, i had to endure 5 hours of a bunch of kids with their family runing up and down the carriage, swinging off seats and making a LOT of noise.  not one of the adults told the kids to be quiet, in fact one of them was helping his toddlet scale up the back of a seat so that she could grab something from the overhead storage. After enduring this gor 5 hours from Glasgow to London, i got off the train expecting my bus journey home to be a bit more quiet, but that was not to be, as guess who boarded the same bus as me...........</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/3238761051835626064/comments/default/49391641652526241'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/3238761051835626064/comments/default/49391641652526241'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2010/06/quiet-coach-is-myth.html?showComment=1280746588132#c49391641652526241' title=''/><author><name>Anonymous</name><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img1.blogblog.com/img/blank.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2010/06/quiet-coach-is-myth.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-3238761051835626064' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/3238761051835626064' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1644622738'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='2 August 2010 11:56'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-2040334227154377049</id><published>2010-06-14T18:28:59.852+01:00</published><updated>2010-06-14T18:28:59.852+01:00</updated><title type='text'>it&amp;#39;s good to see this information in your post...</title><content type='html'>it&amp;#39;s good to see this information in your post, i was looking the same but there was not any proper resource, thanx now i have the link which i was looking for my research.&lt;br /&gt;&lt;br /&gt;&lt;a href="http://www.mastersdissertation.co.uk/dissertation_articles/accounting_dissertation.htm" rel="nofollow"&gt;Accounting Dissertation Proposal&lt;/a&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/416039478585429547/comments/default/2040334227154377049'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/416039478585429547/comments/default/2040334227154377049'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2010/05/car-recovery-and-hire.html?showComment=1276536539852#c2040334227154377049' title=''/><author><name>Accounting Dissertation</name><uri>http://www.mastersdissertation.co.uk/dissertation_articles/accounting_dissertation.htm</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img1.blogblog.com/img/blank.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2010/05/car-recovery-and-hire.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-416039478585429547' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/416039478585429547' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1334026833'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='14 June 2010 18:28'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-8620451689756733650</id><published>2010-01-27T18:20:52.835Z</published><updated>2010-01-27T18:20:52.835Z</updated><title type='text'>I love hardware shops like that although I have to...</title><content type='html'>I love hardware shops like that although I have to be careful not to think of the Two Ronnies Four Candles/Fork Handles sketch otherwise I laugh out loud.&lt;br /&gt;&lt;br /&gt;P.S. Can you tell I&amp;#39;ve only to tax returns to complete?</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/241531200026296429/comments/default/8620451689756733650'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/241531200026296429/comments/default/8620451689756733650'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2010/01/of-grey-suede-boots-pigeons-and-very.html?showComment=1264616452835#c8620451689756733650' title=''/><author><name>Stuart Jones</name><uri>http://www.3caonline.com</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img1.blogblog.com/img/blank.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2010/01/of-grey-suede-boots-pigeons-and-very.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-241531200026296429' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/241531200026296429' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1856689540'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='27 January 2010 18:20'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-3535594294668633557</id><published>2009-12-02T11:40:20.950Z</published><updated>2009-12-02T11:40:20.950Z</updated><title type='text'>This post is very helpful for accountants...
Regar...</title><content type='html'>This post is very helpful for accountants...&lt;br /&gt;Regards,&lt;br /&gt;&lt;a href="http://www.saibposervices.com/e-accounting-finance-and-book-keeping.aspx" rel="nofollow"&gt;accounts payable outsourcing &lt;/a&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/1884418304731677705/comments/default/3535594294668633557'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/1884418304731677705/comments/default/3535594294668633557'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2009/05/online-accounting-for-accountants_19.html?showComment=1259754020950#c3535594294668633557' title=''/><author><name>accounting services</name><uri>http://www.saibposervices.com/e-accounting-finance-and-book-keeping.aspx</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img1.blogblog.com/img/blank.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2009/05/online-accounting-for-accountants_19.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-1884418304731677705' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/1884418304731677705' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-416250869'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='2 December 2009 11:40'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-3433863502930658595</id><published>2009-11-25T12:37:38.940Z</published><updated>2009-11-25T12:37:38.940Z</updated><title type='text'>High paying jobs are most important in the current...</title><content type='html'>High paying jobs are most important in the current economic situation. Most of the companies are developing in India and there are lots of &lt;a href="http://www.usjobcareer.com" rel="nofollow" rel="nofollow"&gt;jobs in Bangalore&lt;/a&gt; and in various indian cities, which provides high salary.</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/2911426542314614834/comments/default/3433863502930658595'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/2911426542314614834/comments/default/3433863502930658595'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2009/06/ethics-of-low-salary-high-dividend.html?showComment=1259152658940#c3433863502930658595' title=''/><author><name>Padmanaban</name><uri>http://www.blogger.com/profile/16395875803918816216</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2009/06/ethics-of-low-salary-high-dividend.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-2911426542314614834' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/2911426542314614834' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-492612305'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='25 November 2009 12:37'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-4734834437092415516</id><published>2009-11-13T05:23:08.509Z</published><updated>2009-11-13T05:23:08.509Z</updated><title type='text'>Thanks for sharing this with us...
Regards,
&lt;a hre...</title><content type='html'>Thanks for sharing this with us...&lt;br /&gt;Regards,&lt;br /&gt;&lt;a href="http://www.saibposervices.com/e-accounting-finance-and-book-keeping.aspx" rel="nofollow"&gt; accounts payable outsourcing &lt;/a&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/6685228606621287219/comments/default/4734834437092415516'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/6685228606621287219/comments/default/4734834437092415516'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2009/11/virgin-says-computer-says-no.html?showComment=1258089788509#c4734834437092415516' title=''/><author><name>accounting services</name><uri>http://www.saibposervices.com/e-accounting-finance-and-book-keeping.aspx</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img1.blogblog.com/img/blank.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2009/11/virgin-says-computer-says-no.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-6685228606621287219' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/6685228606621287219' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1460981460'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='13 November 2009 05:23'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-7438474931091061055</id><published>2009-10-21T07:17:13.891+01:00</published><updated>2009-10-21T07:17:13.891+01:00</updated><title type='text'>Good piece of writing...
Its presentation is reall...</title><content type='html'>Good piece of writing...&lt;br /&gt;Its presentation is really nice...&lt;br /&gt;Regards,&lt;br /&gt;&lt;a href="http://www.saibposervices.com/e-accounting-finance-and-book-keeping.aspx" rel="nofollow"&gt; accounting services&lt;/a&gt;</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/4260710884691648861/comments/default/7438474931091061055'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/4260710884691648861/comments/default/7438474931091061055'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2009/08/polite-customers-lead-to-good-service.html?showComment=1256105833891#c7438474931091061055' title=''/><author><name>accounting services</name><uri>http://www.saibposervices.com/e-accounting-finance-and-book-keeping.aspx</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img1.blogblog.com/img/blank.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2009/08/polite-customers-lead-to-good-service.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-4260710884691648861' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/4260710884691648861' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1460981460'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='21 October 2009 07:17'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-2535117556515831130</id><published>2009-09-28T15:46:37.406+01:00</published><updated>2009-09-28T15:46:37.406+01:00</updated><title type='text'>Hi Emily,

I agree that &amp;quot;small&amp;quot; seems a ...</title><content type='html'>Hi Emily,&lt;br /&gt;&lt;br /&gt;I agree that &amp;quot;small&amp;quot; seems a bit too small in this case.  I have started a discussion thread on this at www.xerousers.com, so you can follow the debate if you wish.</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/7054431624484016045/comments/default/2535117556515831130'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/7054431624484016045/comments/default/2535117556515831130'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2009/09/multi-level-application-from-xero.html?showComment=1254149197406#c2535117556515831130' title=''/><author><name>Adrian Pearson</name><uri>http://www.xerousers.com</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img1.blogblog.com/img/blank.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2009/09/multi-level-application-from-xero.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-7054431624484016045' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/7054431624484016045' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-979547740'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='28 September 2009 15:46'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-2504793426585353060</id><published>2009-09-28T09:46:53.921+01:00</published><updated>2009-09-28T09:46:53.921+01:00</updated><title type='text'>I personally don&amp;#39;t think it is realistic to ex...</title><content type='html'>I personally don&amp;#39;t think it is realistic to expect people in these low income jobs to pay tax on their tips and i suspect the amount of people doing it is less than 1% of the market.&lt;br /&gt;&lt;br /&gt;The simple fact is that the government know it&amp;#39;s going on and I&amp;#39;m sure there not going to investigate every employee of every restaurant, bar or hairdressers to get the few quid back owed to them. I think its harmless to let this go on generally this money is used to pay for things to get people through the week including transport or fuel or maybe a cheeky pint down the pub. &lt;br /&gt;&lt;br /&gt;One thing i would recommend instead of a tip, when in a bar, offer a drink to the bar attendant. Pubs usually offer a system where employees can collect drinks using the till system and then when they decide to come in out of work times they can collect their drinks. Is there anything to legislate against this?&lt;br /&gt;&lt;br /&gt;In any case i think this level tax fraud is similar to doing 31 miles per hour in a 30 in the middle of the night. It really makes no difference over all and if people had to file tax returns would staff really go through the bother?</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/38268318236967246/comments/default/2504793426585353060'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/38268318236967246/comments/default/2504793426585353060'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2009/09/staff-earning-tips-did-you-know.html?showComment=1254127613921#c2504793426585353060' title=''/><author><name>Patrick Johnson</name><uri>http://www.turtle-media.co.uk</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img1.blogblog.com/img/blank.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2009/09/staff-earning-tips-did-you-know.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-38268318236967246' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/38268318236967246' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1483745776'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='28 September 2009 09:46'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-4883136345494708419</id><published>2009-09-15T16:23:28.310+01:00</published><updated>2009-09-15T16:23:28.310+01:00</updated><title type='text'>Which just shows you can&amp;#39;t trust HMRC.  The la...</title><content type='html'>Which just shows you can&amp;#39;t trust HMRC.  The law (s22 IHTA 84) simply says the gift should be in consideration of marriage, while the Inspectors Manual says that the burden of proof is on the tax payer if the gift occurs after the marriage ceremony.  I would say nuts to that, the burden of proof is on HMRC, but granny can always stick the cheque inside a wedding card just to be sure.</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/6270217090313424345/comments/default/4883136345494708419'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/6270217090313424345/comments/default/4883136345494708419'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2009/09/and-heres-why-tax-system-needs.html?showComment=1253028208310#c4883136345494708419' title=''/><author><name>Alex</name><uri>http://www.blogger.com/profile/13775753218753337766</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='15' height='32' src='http://2.bp.blogspot.com/_jX9RoXiOaCE/SaFRXUKJZaI/AAAAAAAAAEI/9w4x4ONQ2TE/S220/Alex.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2009/09/and-heres-why-tax-system-needs.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-6270217090313424345' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/6270217090313424345' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1874855696'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='15 September 2009 16:23'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-3556538684159373838</id><published>2009-09-15T16:11:12.387+01:00</published><updated>2009-09-15T16:11:12.387+01:00</updated><title type='text'>Is it really plausible that tax alone is the solut...</title><content type='html'>Is it really plausible that tax alone is the solution?  It&amp;#39;s certainly not what Vince Cable thinks &lt;br /&gt;http://www.reform.co.uk/Research/ResearchArticles/tabid/82/smid/378/ArticleID/950/reftab/56/Default.aspx</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/4332375508866338714/comments/default/3556538684159373838'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/4332375508866338714/comments/default/3556538684159373838'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2009/09/cut-tax-avoidance-make-whole-system.html?showComment=1253027472387#c3556538684159373838' title=''/><author><name>Anonymous</name><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img1.blogblog.com/img/blank.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2009/09/cut-tax-avoidance-make-whole-system.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-4332375508866338714' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/4332375508866338714' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-617368285'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='15 September 2009 16:11'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-304317251519325606</id><published>2009-09-15T14:27:27.126+01:00</published><updated>2009-09-15T14:27:27.126+01:00</updated><title type='text'>&amp;quot;For long-term economic recovery we need inve...</title><content type='html'>&amp;quot;For long-term economic recovery we need investment in public services, not cuts.&amp;quot;&lt;br /&gt;&lt;br /&gt;The government can&amp;#39;t pull the economy up by its bootstraps.  You are right that higher government spending has flattered the GDP figures, but with total GDP down 5% and government spending up 5%, the difference (private sector activity) is down 15%, or mathematically -5% = 50%*5%-50%*15% if you want the proof.&lt;br /&gt;&lt;br /&gt;Public sector spending is now 50% of GDP which is communist-bloc or wartime levels of spending, and cannot per se cause the economy to grow.  &lt;br /&gt;&lt;br /&gt;Education will help, but at the moment I have a daughter who has just graduated with a 2:1 from Oxford who can&amp;#39;t get an interview let along a job, just like 45 of the other 50 graduates who have left her college this summer.</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/4332375508866338714/comments/default/304317251519325606'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/4332375508866338714/comments/default/304317251519325606'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2009/09/cut-tax-avoidance-make-whole-system.html?showComment=1253021247126#c304317251519325606' title=''/><author><name>Alex</name><uri>http://www.blogger.com/profile/13775753218753337766</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='15' height='32' src='http://2.bp.blogspot.com/_jX9RoXiOaCE/SaFRXUKJZaI/AAAAAAAAAEI/9w4x4ONQ2TE/S220/Alex.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2009/09/cut-tax-avoidance-make-whole-system.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-4332375508866338714' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/4332375508866338714' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1874855696'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='15 September 2009 14:27'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-4366639229777300807</id><published>2009-09-08T11:38:18.782+01:00</published><updated>2009-09-08T11:38:18.782+01:00</updated><title type='text'>This sort of non-problem occurs all too often.

Th...</title><content type='html'>This sort of non-problem occurs all too often.&lt;br /&gt;&lt;br /&gt;The simple solution would have been to consult the manager without getting you involved and she would have never mentioned it to you. &lt;br /&gt;&lt;br /&gt;I was once sat in a pub and a man sitting alone called over one of the bar staff. He was eating a roast dinner on his own. He claimed, all too loudly to the member of staff that the potatoes had been fried rather than roasted as the menu described. The member of staff agreed and then argued with him about it. It was a large pub with about 25-35 people in it at the time and the member of staff simply carried on arguing raising her voice.&lt;br /&gt;&lt;br /&gt;The person I was with and I were completely outraged that the member of staff would escalate such a simple thing into something which publicly embarrassed herself and the company. &lt;br /&gt;&lt;br /&gt;Simple customer services, No the customer is not always right but make sure they think they are. And if you are in the wrong bow down gracefully and take the hit. I&amp;#39;m sure you will generate more revenue in any industry if you adopted this methodology. &lt;br /&gt;&lt;br /&gt;They say for every customer you lose directly you lose 10 more indirectly. In business this is a little different however in my scenario not only did she lose the customer she was arguing with  but certainly myself and anyone I would have wished to take there in the future.&lt;br /&gt;&lt;br /&gt;In business if we upset a customer we should take it as an opportunity to put things right and go that extra mile so they are happier than if we had simply done what we were suppose too. Even better go that extra mile in the first place and predict and account for problems.</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/6126814388355386994/comments/default/4366639229777300807'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/6126814388355386994/comments/default/4366639229777300807'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2009/09/good-service-from-bad-start.html?showComment=1252406298782#c4366639229777300807' title=''/><author><name>Patrick Johnson</name><uri>http://www.turtle-media.co.uk</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img1.blogblog.com/img/blank.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2009/09/good-service-from-bad-start.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-6126814388355386994' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/6126814388355386994' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-2125773547'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='8 September 2009 11:38'/></entry><entry><id>tag:blogger.com,1999:blog-3667984752324216670.post-6547789956278439720</id><published>2009-08-28T07:59:27.084+01:00</published><updated>2009-08-28T07:59:27.084+01:00</updated><title type='text'>Hi Donna,

Yes, this is possible in Excel and I&amp;#3...</title><content type='html'>Hi Donna,&lt;br /&gt;&lt;br /&gt;Yes, this is possible in Excel and I&amp;#39;d suggest that the best way is by using the filters.&lt;br /&gt;&lt;br /&gt;Make the list, then make sure your cursor is on the header row (e.g. if you have a heading that says &amp;quot;Birthdays&amp;quot;, click there).&lt;br /&gt;&lt;br /&gt;If your employer has Excel 2003, then you&amp;#39;d need to click on Data and Filter.  You can then choose to filter the contents of any column, so you&amp;#39;d be able to pick just today&amp;#39;s date to view.&lt;br /&gt;&lt;br /&gt;To access this in Excel 2007, on the Home ribbon, click the drop-down arrow next to the &amp;quot;Sort and Filter&amp;quot; button (over on the far right) and choose Filter.&lt;br /&gt;&lt;br /&gt;I hope that helps.  Best of luck with your new job.&lt;br /&gt;&lt;br /&gt;M</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/5776247423526054687/comments/default/6547789956278439720'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/3667984752324216670/5776247423526054687/comments/default/6547789956278439720'/><link rel='alternate' type='text/html' href='http://askm-videos.blogspot.com/2009/04/new-video-vlookup-in-excel-2007.html?showComment=1251442767084#c6547789956278439720' title=''/><author><name>M</name><uri>http://www.blogger.com/profile/14758914366419054434</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://askm-videos.blogspot.com/2009/04/new-video-vlookup-in-excel-2007.html' ref='tag:blogger.com,1999:blog-3667984752324216670.post-5776247423526054687' source='http://www.blogger.com/feeds/3667984752324216670/posts/default/5776247423526054687' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1201298310'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.displayTime' value='28 August 2009 07:59'/></entry></feed>
