tag:blogger.com,1999:blog-3667984752324216670.post3118718370798262137..comments2023-08-29T14:36:43.600+01:00Comments on Making customers happy: Virgin Trains quiet coach a damp squibMhttp://www.blogger.com/profile/14758914366419054434noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-3667984752324216670.post-87853462107718013352012-11-16T17:10:49.554+00:002012-11-16T17:10:49.554+00:00Emily, that is indeed a poor show. To reply with ...Emily, that is indeed a poor show. To reply with a flippant tweet (naughty people, indeed - how old are you? 8?!) shows they have the wrong person handling their social media responses. I've had problems with Chiltern Rail this week. Usually they are good at responding - this week? Nothing. I hope you get a proper response. I shall seek out your tweets! Judy Mansfieldnoreply@blogger.com