Saturday 15 May 2010

Car recovery and hire

Just back from a week's holiday in Northumberland.

Driving over there last Saturday, across a moorland road, a motorcyclist coming the other way lost control of his machine at a bend with nasty adverse camber, swerved over to the wrong side of the road - and went smack into the front of our car.

He ended up with two broken legs, a shattered pelvis, and a brand new motorbike in smithereens.

Thankfully on our side the only casualty was the car (written off). Matt and I were unhurt.

The RAC sent a local company, R S Johnson, to recover our car. The guy who turned up with the recovery truck was so friendly and helpful that we decided to also hire a car from them for the week of our holiday.

Again, great service. National car hire firms have bitten us with charges before now (like the one which charged us for a whole new bumper when all we did was knock off the rubber bumper protector). But these guys charged very reasonable fees and went out of their way to provide great service - including a lift to the station this morning to catch our train home.

In fact, all the local people we met were really helpful when they heard about our accident. The lady at the pub, the lady at the shop and at least one person in the street offered us lifts.

I love the North of England.